As world economies slowly emerge from the century’s worst financial meltdown, one area of interest that has gained huge ground in the Indian corporate sector is Human Resources. Long seen as the less-important sibling in the field of management, today, companies are willing to invest enormous time and resources in their HR departments. Employee satisfaction, reduction of attrition, adequate rewards and compensation, comfortable exits, retirement and termination, compliance with new government and tax regulations, charting career paths and ensuring that productivity stays on a growth trajectory are some of the goals of an efficient HR policy.
With the boom in technology, the concept of “work” has morphed into something that encompasses global teams, virtual offices, remote working, flexi-time and part-time work forces, contract workers and consultants, 24×7 customer service and almost unlimited access to information. Hence, corporations need to move towards more tech-friendly methods of conducting appraisals. The earlier, cumbersome process of top-down evaluation, huge amount of paper work, delays, miscommunication and misunderstanding, resentments and lack of interaction have been more or less replaced by a more objective, clear and concise process of on-line or web-based appraisal system.
This is a big trend that’s sweeping Indian corporations. Companies have realized the value of their human resource capital and are willing to go the extra mile to retain and nurture good workers. Automation of HR processes is also a big trend. Cloud hosting, third-party services and remote working by HR departments are seen as desirable investments. Companies are willing to invest in superior technology that gives superior functionality.
Consolidation of other HR functions in Indian companies, regardless of their size and business, has enabled HR functionality to become more lean and efficient. Time-management, ERP, compensation policy, wages and payroll etc under single window umbrellas is gaining ground. Integrating these with existing software platforms, packages and policies has given Indian companies a more efficient and economical advantage.
Using the Internet to communicate with remote teams and work-forces is common today, but more sophisticated systems are emerging. These allow users to retain confidentiality while accessing and providing information. More sophisticated employee tracking, time-management and performance appraisal methods are emerging. E-learning, remote coaching and mentoring and virtual training programs will rule the roost, while features like “digital dashboards” will be the future of HR. Cutting edge technology will revolutionize the way companies interact with their workforces through a variety of devices.